Howard Bentley Business Continuity Plan
Taylor Bentley Conner
03/13/2020
Howard Bentley Buick GMC continues to prioritize the health and well-being of our customers, employees, and community. We are closely following guidelines and recommendations from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and other national and local health organizations as the Coronavirus (COVID-19) makes an impact on our nation. We are committed to being responsive to the needs of our customers and employees as the situation evolves.
Howard Bentley Buick GMC has currently implemented a Business Continuity Plan. We will continue to provide top quality customer service as we take preventative and precautionary measures to ensure everyone’s health and safety. We encourage our customers and employees to utilize our sanitizing stations and our “No Handshake Policy” to help prevent the spread of this disease. We are also activating more frequent cleaning procedures, respiratory etiquette, hand hygiene, and sick employee protocols in every office.
Good News!
Howard Bentley will continue to offer our digital retail vehicle transactions and vehicle delivery. Meaning, through this process, you can purchase a vehicle online without coming into our dealership!
Below each vehicle on our website, you can Customize Your Deal:
- Customize Your Payments
- Value Your Trade-in
- Apply for Financing
- Schedule an appointment to visit the dealership OR have the vehicle delivered to you.
Check out this short video on how-to customize your deal.
For our service, parts, and body shop customers: we will be more than happy to accommodate to your needs:
If you do not wish to come inside the dealership, then we will continue to offer a vehicle drop off service with our early bird or night drop off box in front of our service department.
We are prepared to communicate updates through phone calls and texts, and we are also prepared to take payments over the phone.
Check out this video on how-to drop your vehicle off for service after hours.
We appreciate your understanding and cooperation throughout this evolving situation. If you have any questions regarding our response to the Coronavirus, then please click here to fill out a Contact Us Form on our website or call 256-894-4488.
For any additional Center for Disease Control and Prevention resources regarding virus COVID-19, please visit the CDC’s website: https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html